Security

The integrity of your business infrastructure is one of our primary concerns.   We have taken steps to ensure that access is limited to data center and sensitive areas.   Our attention to security is one of the fundamentals of our SAS 70 Type II certification.

Our Network Operations Center (NOC) is on site and manned 24x7x365.   NOC personnel are trained to handle all aspects of security for the facility.  

Physical access to all data center floor space and network "meet me" rooms is secured with a combination of digital camera, proximity card and biometric scanners.   Upon arrival to Data393's facilities, customers and visitors must contact the NOC in order to gain access to the secured "man-trap" area.  We require three factor authentication requiring a photo id to proceed past the "man trap", authenticated card key and biometric hand scan to gain access to the data center.   Customers and visitors must then provide photo ID to receive a proximity badge and be checked into the facility.   Only personnel that have been pre-authorized by the customers designated contact are given proximity badges and allowed access. 

All activities are monitored via our strategically located video cameras which are monitored and recorded to a Digital Video Recorder and then permanently archived to DVD. More than sixty-four (64) motion activated digital cameras monitor data center entrances, data center space, and all areas of critical infrastructure.   This includes cameras that line each and every row of cabinets in the main data center and strategic cameras for cage colocation customers.   The cameras are motion activated and all images are displayed on a series of monitors within the NOC.     Every 24 hours, all video is archived to DVD and stored indefinitely.   

NOC and facilities personnel perform regular, thorough walkthroughs of the entire facility.  These walkthroughs include areas such as the roof, outside perimeter of the building, data center space and vital operations areas.   During this time, the NOC staff confirms that all security measures are intact and that there are no operational abnormalities. 

To take your own tour of our facility and learn more about the security we can offer your IT infrastructure, contact us today by filling out the contact form above, chatting with us or call us at 800-260-4843.